Terms of Use
Effective date: July 2026
1. Acceptance of Terms
By accessing or using the website of The Mole Clinic (the "Site"), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree, please do not use the Site.
2. Not Medical Advice
The content on this Site — including information provided through the AI assistant — is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this Site.
3. No Physician–Patient Relationship
Use of the Site, submission of a consultation request, or interaction with the AI assistant does not create a physician–patient relationship between you and The Mole Clinic or Dr. Raza Khan. A clinical relationship is established only after an in-person assessment at the clinic.
4. Intellectual Property
All content on this Site — including text, graphics, logos, images, and photographs — is the property of The Mole Clinic or its licensors and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or create derivative works without prior written permission.
5. Booking Requests
Consultation requests submitted through the Site are not confirmed appointments. Our staff will contact you to schedule and confirm details. Providing accurate contact information is your responsibility.
6. AI Assistant
The AI chat assistant provides general information about our services, pricing, wound care, and features of moles concerning for skin cancer. It does not provide diagnoses or personalized medical advice. If you are uncertain about a symptom or a wound, please contact the clinic or seek medical attention.
7. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any linked sites.
8. Disclaimer of Warranties
The Site is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
9. Limitation of Liability
To the fullest extent permitted by law, The Mole Clinic, its physicians, and its staff shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site.
10. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts located in Ontario.
11. Changes to These Terms
We may update these Terms of Use from time to time. Continued use of the Site after any changes constitutes your acceptance of the revised Terms.
12. Contact
Questions about these Terms may be directed to The Mole Clinic, Suite 101 – 40 Shellington Place, Brantford, ON N3S 0C5 · 1-877-33-MOLES · info@moleclinic.ca.